View, download and Pay Invoice
Blackwoods.com.au allows you to view & download invoice, if needed pay your invoices, online via credit card.
View invoice:
- Default option available for all users.
- As a user with no admin rights, you will be able to view invoices for online orders placed by you.
- As an admin user, you can view invoice at an account level. If you need this level of access, please contact Blackwoods websupport team via email: websupport@blackwoods.com.au with your login details and Blackwoods trading account number.
Pay invoice:
- As a business representative, you need to have an online login/ access to pay invoice online.
- If you already have an existing web login linked to your business trade account, Pay invoice option is available only when requested. Its not a default access. To enable the Pay invoice option against your login, Please contact Blackwoods Web support team via email: websupport@blackwoods.com.au or phone: 1800750588. Provide your account number and login.
- If you do not have an existing web login, please click on link to create a username: https://www.blackwoods.com.au/abn-already-registered with option to pay invoice online. You will receive a login with 24 hours.
- If you are a non business/ individual customer who purchases using credit card, then this option wont appear as you have already paid for your order.
- You have the option to choose an outstanding or current invoice(s) to be paid via credit card.
- Please note you cant pay invoice that is not due as yet.
Search invoice:
- Invoice can be viewed by accessing the My Account menu. My Account>Invoices & Payment > View Invoices.
- Search invoices via any one of the option
- web reference number or
- Purchase order number or
- Invoice number or
- by Date range
View invoice
- Search by 90 day date range is possible.
- Invoices up to 12 months old are available for download.
- Download the invoice copies as required, You can download one invoice at a time.
- User with admin rights will see all orders under their account, others will view invoice for the online orders placed by them.
- Export Invoice summary gives you a download of all invoice numbers in an excel sheet especially if you are looking for a list of invoice numbers in a month.
Download Invoice via order summary
- Invoices can be downloaded from order summary too. While tracking an order, you can download the invoice, if its complete.
- My Account>Orders>Order Summary.
- Search for an order, click on the order reference to open the order details and invoice can be found in the order detail if the order status is complete.
- Click on download symbol next to invoice number.
Download invoice
- Copy of invoice is downloaded as a PDF document.
Pay invoice - Current and overdue amount
- You can opt to pay outstanding or current invoice if the functionality is enabled for you by your business.
- You can choose which invoice you would like to pay.
- Payment option is by credit card.
- Click on view these items to see all invoice and credit against ‘Outstanding’ or ‘current’ etc.
- Please note credit note cant be downloaded from website. Please contact customer care team.
Pay invoice – Choose invoice to pay or view the invoice
- Click on view item to be able to view and download the invoice copy.
- Credits cannot be downloaded, credit notes are obtained via BW customer service team via email or phone (137323).
- Select the invoice(s) you would like to pay and click on save.
- Click on Back to summary to go back to pay invoice page.
Confirmation of amount and invoice to pay
- Confirmation message on amount and number of invoices to pay.
- Click on Pay these items for the payment page to open.
Pay invoice – Making payment
- Enter your credit card details and click “Pay now” to complete the payment.